What's Covered:

• ✓ Damaged or defective items
• ✓ Items not as described
• ✓ Changed mind returns (unused condition)
• ✓ Wrong item shipped

1Contact Us

Reach out to our support team at support@lopix.in with your order number and reason for return.

2Get Return Label

We'll send you a prepaid return shipping label. Pack the item securely in its original packaging if possible.

3Ship It Back

Drop off your return at any authorized shipping location. Keep your tracking number for reference.

4Receive Refund

Once we receive and inspect your return, we'll process your refund within 5-7 business days.

Return Window

Items must be returned within 7 days of delivery. The return window is calculated from your delivery date.

Return Shipping

We provide prepaid return labels for all eligible returns. There are no additional charges for return shipping.

Condition Requirements

Items must be in original, unused condition. For damaged items, include photos of the damage with your return.

Refund Processing

Once we receive your return, we'll inspect it and process your refund within 5-7 business days.

Exchanges

If you'd like to exchange an item for a different size or color, please contact us directly and we'll arrange it for you.